Privacy & Cookies Policy

How we use your information

This privacy notice tells you what to expect when the Grace Homes Limited collects personal information. It applies to information we collect about:

  • Visitors to our website
  • Visitors to any of our developments or sales offices
  • People who call us
  • People who use our services e.g. who subscribe to our newsletter or request a brochure from us

Visitors to our website

When someone visits www.gracehomes.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up-front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by Grace Homes Limited

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use the following cookies on our website:

 

Universal Analytics (Google)

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google's overview of privacy and safeguarding data

 

Facebook pixel

We use the Facebook pixel as an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. We use pixel data to:

  • Make sure our ads are being shown to the right people
  • Build advertising audiences

Read Facebook's data policy

Email Newsletters

We use a third-party provider, Mailchimp, to deliver our email newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice.

People who contact us via social media

We manage our social media interactions within each of the channels where we have an account. If you send us a private or direct message via social media the message will be stored on that platform. It will not be shared with any other organisations.

People who telephone us or visit one of our sales centres

Where people have made an enquiry – either over the phone or by visiting one of our developments - we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.

Use of data processors 

Data processors are third parties who provide elements of our sales and marketing services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct. 

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you. You can read more about these rights here https://www.gov.uk/data-protection

Complaints or queries

Grace Homes Limited wants to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. If you wish to make a complaint about the way we have processed your personal information, you can contact us here.

To make a request to Grace Homes Limited for any personal information we may hold you need to put the request in writing. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 24th May 2018.

How to contact us

If you want to request information about our privacy policy you can phone 01536 201993, email us or write to Grace Homes Limited, 4, Melbourne House, Corby Gate, Priors Haw Road, Corby NN17 5JG, UK

Your Consent

By using our site, you consent to our websites privacy policy.

How we use your information

This privacy notice tells you what to expect when the Grace Homes Limited collects personal information. It applies to information we collect about:

  • Visitors to our website
  • Visitors to any of our developments or sales offices
  • People who call us
  • People who use our services e.g. who subscribe to our newsletter or request a brochure from us

Visitors to our website

When someone visits www.gracehomes.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up-front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by Grace Homes Limited

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use the following cookies on our website:

 

Universal Analytics (Google)

These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Read Google's overview of privacy and safeguarding data

 

Facebook pixel

We use the Facebook pixel as an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. We use pixel data to:

  • Make sure our ads are being shown to the right people
  • Build advertising audiences

Read Facebook's data policy

Email Newsletters

We use a third-party provider, Mailchimp, to deliver our email newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp’s privacy notice.

People who contact us via social media

We manage our social media interactions within each of the channels where we have an account. If you send us a private or direct message via social media the message will be stored on that platform. It will not be shared with any other organisations.

People who telephone us or visit one of our sales centres

Where people have made an enquiry – either over the phone or by visiting one of our developments - we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide.

Use of data processors 

Data processors are third parties who provide elements of our sales and marketing services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct. 

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you. You can read more about these rights here https://www.gov.uk/data-protection

Complaints or queries

Grace Homes Limited wants to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. If you wish to make a complaint about the way we have processed your personal information, you can contact us here.

To make a request to Grace Homes Limited for any personal information we may hold you need to put the request in writing. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 24th May 2018.

How to contact us

If you want to request information about our privacy policy you can phone 01536 201993, email us or write to Grace Homes Limited, 4, Melbourne House, Corby Gate, Priors Haw Road, Corby NN17 5JG, UK

Your Consent

By using our site, you consent to our websites privacy policy.

Call for more information 01536 740019

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